Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Fill out our contact form (name, email address, phone number, service interest, budget, message)
• Request a free SEO audit (name, email, phone, website URL, business name, monthly visitors, goal)
• Use our website cost calculator
• Apply for a career position
• Communicate with us via email, WhatsApp, or phone

We also automatically collect certain technical information including:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or search query
• Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Send you a confirmation email when you submit a contact or audit request
• Deliver and improve our IT services, website development, SEO, and digital marketing offerings
• Send project proposals, quotations, and relevant business communications
• Analyse website usage to improve user experience
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Cookies & Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our content. This may include:

• Essential cookies — necessary for the website to function
• Analytics cookies — help us understand traffic and usage patterns (e.g., Google Analytics)

You can disable cookies in your browser settings. Note that disabling cookies may affect some functionality of the website.

4. Third-Party Services

We use select third-party services to operate our website and business:

• Google Analytics — website traffic analysis
• Google Search Console — search performance monitoring
• Gmail (SMTP) — sending email notifications and confirmations
• WhatsApp — client communication
• Vercel / Netlify — website hosting and deployment

These services have their own privacy policies and we encourage you to review them. We only share information necessary to provide our services.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Your data is transmitted over HTTPS (SSL/TLS encryption). However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for a period sufficient to respond to your enquiry and maintain business records. You may request deletion of your data at any time (see Section 7).

7. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your personal data
• Objection — object to processing of your data for direct marketing
• Portability — request transfer of your data in a structured, machine-readable format

To exercise any of these rights, contact us at techdigitalmarmat@gmail.com.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

10. Governing Law

This Privacy Policy is governed by the laws of Nepal. Any disputes arising from this policy shall be subject to the jurisdiction of the courts of Kathmandu, Nepal.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: